Frequently Asked Questions
Orders and Shipping
How long will my order take to ship?
How long will my order take to ship?
Boxes are shipped the next business day with standard shipping, and typically take 3-6 business days to arrive depending on location. For faster shipping speed, contact us at info@sunnysideboxco.com
Oops! I accidentally put in the wrong address! Can I change it?
Oops! I accidentally put in the wrong address! Can I change it?
If your box hasn’t been shipped we will make our best effort to accommodate. Please send us an email as soon as possible for address changes!
What happens if a box is returned to you due to an incorrect shipping address?
What happens if a box is returned to you due to an incorrect shipping address?
When the box is returned, we will ship it out to the updated address for a $15 reshipping fee.
How do i track my package?
How do i track my package?
When an order is placed you’ll receive an email with a tracking number the next business day.
Can I have a box arrive on the same date??
Can I have a box arrive on the same date??
Unfortunately at this time because our carriers don’t offer same day delivery we cannot guarantee that. Please note that all delivery dates are an estimate.
Return Policy
What's your return policy?
What's your return policy?
All sales are final, but we promise they’ll love it! If you have issues with anything please email us and we’ll do everything we can to make it right!
This is where you can see the frequently asked questions for the go- to gift box or care package shop!
Can I make changes to or cancel my order?
Can I make changes to or cancel my order?
To keep up with our quick shipping times, our boxes are sent soon after the order is placed. We cannot accommodate cancellations, but if there are any changes that need to be made, please contact us as soon as possible at info@sunnysideboxco.com
Common Questions
I’m an influencer/brand ambassador/blogger and I loved your products! Can we work together?
I’m an influencer/brand ambassador/blogger and I loved your products! Can we work together?
We’d love the opportunity to chat with you and get to know you better! Send us an email at info@sunnysideboxco.com with your information and social media!
I’m a maker! I want my products in a Sunny Side Box!
I’m a maker! I want my products in a Sunny Side Box!
We love to hear it! Send us an email to info@sunnysideboxco.com and lets chat!